In Europe and in Spain there is a General Data Protection Regulation, designed to keep your personal data safe, which is compulsory for our entity.
Hence, it’s very important for us you fully understand what we are going to do with the personal data we collect from you.
Therefore, we’re going to be transparent, so you’ll have control over your data, and employ a simple wording and clear choices that will enable you to decide what we shall do with your personal information.
For further information upon reading this information, please do not hesitate to contact us.
Thanks for your co-operation.
On a general basis, your personal data shall be processed to enable us to interact with you and provide you with our services.
Besides, it might be processedd for other purposes, such as sending you advertising material or promoting our activities.
Your personal data is necessary for us to interact with you and provide you with our services. For that purpose, we shall provide you with a form including a series of checking boxes, so you might decide on the use of your personal data in a simple and clear wording.
Our mobile app for iOS and Android includes a product analytics tool that helps us understand how the app is used so we can improve it.
We only collect this data if you accept it. The first time you open the app we ask you, with "Accept" and "Reject" offered on equal terms, and nothing is collected until you accept. You can change your mind at any time from the app, in Menu > Privacy > Usage analytics. Rejecting, or withdrawing your consent later, does not limit any feature of the app.
If you accept, we collect:
We never collect through this tool your name, email address, phone number, ID document type or number, date of birth, nationality, workplace or any other information you provide when you register as a worker.
This data is processed on our behalf by PostHog Inc., acting as our data processor under a data processing agreement, and is stored on servers located in the European Union. Any access from outside the European Economic Area is covered by the European Commission's standard contractual clauses.
The legal basis for this processing is your consent (Article 6.1.a GDPR). We keep this data for a maximum of 12 months, after which it is deleted. It is never used for advertising, is not sold or shared with anyone other than the processor named above, and is not used to make automated decisions about you.
On a general basis, only properly authorised staff from our entity shall be given access to the data we collect from you.
Likewise, those entities that might need to process your personal data shall be given access to it in order to enable us to provide you with our services. Thus, for instance, our bank shall be given access to your data if you make your payment of our services by bank card or wire transfer.
Furthermore, those entities, either public or private, by which we are bound to disclose your personal data in compliance with any regulation, shall be given access to it. Given for instance Tax Law, by virtue of which we have to provide the Spanish Inland Revenue with specific data regarding transactions exceeding a specific amount.
Aside from the above if we need to give access to your personal data to other entities, you shall be asked your prior consent through clear options enabling you to decide in this regard.
We shall protect your data with effective security measures according to the risk the processing of your data entails.
To that effect, our entity has approved a Data Protection Policy and monitoring, as well as annual audits are carried out to verify your data is kept safe unfailingly.
In the world there are countries that keep your data safe and others not that much. Thus, for instance, the European Union is a safe environment for your data. Our policy is not transferring your personal data to any country that is not safe from the perspective of data protection.
In case it’s essential for the provision of a service to transfer your data to a country that is not as safe as Spain in this regard, we shall always ask your prior consent and effective security measures will be implemented to reduce risks related to the transfer of your personal data to other country.
We will keep your data over the course of our relationship and then as long as we are bound by law. Once the legally-prescribed period is finished, we shall proceed to delete it environmentally-friendly and safely.
We will keep your data over the course of our relationship and then as long as we are bound by law. Once the legally-prescribed period is finished, we shall proceed to delete it environmentally-friendly and safely.
Anytime you may contact us in order to know which data we’re keeping from you, change it if mistaken, and delete it upon termination of our relationship, in case that is legally possible.
Besides you have the right to request your data to be transferred to other entity. Such right is named “portability” and it might be useful in certain situations.
You may request the exercise of those rights by written enquiry to our address, including a copy of your ID card to identify you.
At our entity offices there are available specific forms to request those rights and we will provide you with assistance on their completion.
For further information on your personal data protection rights, please consult the website of the Spanish Personal Data Protection Agency (www.agpd.es).
You may withdraw your consent in case you change your mind regarding the processing of your data at any time.
Thus, for instance, if you agreed to receive advertising material of our products or services in the past and you don’t wish to receive it any longer, you might fill in the object form to your data processing, which is available at our entity offices.
In case you consider our entity has neglected your rights, you may make a complaint at the Spanish Data Protection Agency, through any of the following means:
Making a complaint at the Spanish Data Protection Agency does not entail any expenditure and it’s not necessary any legal counsel.
Our policy is not profiling our services’ users.
Nevertheless, under specific circumstances, for the purposes of providing services, advertising or others, we will have to create data profiles about you. For instance, using your shopping /services history so we might offer you products or services according to your tastes or needs.
Under such circumstances, effective security measures shall be implemented to keep your data safe from unauthorised people who intended to process it for their own purposes.
Our policy is not to process your data for different purposes from the ones explained herein. However, if we needed to process your data for different purposes, your consent shall always be priory requested, through clear options to enable you to decide in this regard.